- Shipping Policy
Free Shipping on ALL Orders Over $50
Processing time: All orders are shipped out within 48 hours of purchase.
Delivery Estimates: Usually within 3-20 working days
(Shipping times are only estimates and unfortunately, cannot be guaranteed).
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at email@example.com.
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at firstname.lastname@example.org within 3 business days after receiving shipping.
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.
Logistics track query URL:https://www.17track.net/en
Customer Service Inquiries:
Phone number: +86 020-38104972
Monday to Friday 9am - 5pm(PST)
Address: Room 3402, Tower A, Jinzhonghuan Building, Tianhezhi Street, Tianhe District, Guangzhou City, Guangdong Province, China